Justin Bieber was supposed to begin his Justice World Tour this week with a pair of shows in Toronto, but those gigs and the rest of the tour are on pause right now while Bieber recovers from an illness. Specifically, he’s suffering from Ramsay Hunt Syndrome, a condition that results in facial paralysis due to the varicella-zoster virus (the same germ that causes chickenpox and shingles) attacking the facial nerve near the inner ear. In a video message to fans on Instagram, Bieber explained — and demonstrated — that half of his face is fully paralyzed right now and he therefore cannot perform as scheduled.